Contact
One inbox, a real person behind it, and a 48-hour reply. No ticket maze.
Support, billing, everything
support@hyreflyai.com — account problems, a payment that didn't unlock, a refund request, a bug, a feature you want. Mail from the address on your account and we can act on it straight away.
Reply within 48 hours. If you're writing about a payment, include the Razorpay payment ID from your receipt — it makes the fix immediate rather than a back-and-forth.
Security reports
Found a vulnerability? Mail support@hyreflyai.com with “security” in the subject. We'll acknowledge, fix it, and credit you publicly if you want the credit. Please don't test against other students' accounts — use your own.
Institutes and recruiters
Colleges wanting cohort onboarding, and companies wanting access to the candidate pool, can use the “Talk to us” option in the pricing section — it reaches the same people, with your context attached.
Who we are
Hyrefly is built by DevSecEngOps, registered in India. Transactional email arrives from noreply@hyreflyai.com; anything asking you for a password or an OTP by reply is not from us.
The policies
- Privacy policy — what we collect and what stays private.
- Terms of service — including what we explicitly don't promise.
- Refunds & cancellation — no auto-renewal, and when we give money back.
Write to support@hyreflyai.com and a human replies within 48 hours.